This Privacy Policy explains how VA Matters (“we”, “us”, “our”) collects, uses, protects, and shares your personal information when you visit vamatters.com (“Website”) or use our services.
By using our website, you agree to the practices described in this policy.
We may collect the following types of information:
Name
Email address
Phone number
Company details
Project/Service requirements
Payment information (processed securely through third-party providers)
When you browse our website, we may collect:
IP address
Device and browser type
Usage data (pages visited, time spent, clicks)
Cookies data
Location data (approximate, not precise)
This helps us improve user experience and website performance.
If you interact with third-party platforms (e.g., GoHighLevel forms, Stripe, PayPal, Social Media, Google Analytics), they may also collect data under their own policies.
We use the collected information to:
Provide our services
Respond to inquiries
Prepare proposals, quotes, and project onboarding
Improve website functionality and user experience
Send updates, newsletters, or promotional content (only with consent)
Maintain security and prevent fraudulent activity
Comply with legal obligations
We never sell your personal information.
We may use cookies and similar technologies to:
Remember your preferences
Improve website performance
Track analytics and user behavior
Customize the browsing experience
You can disable cookies in your browser settings, but some features may not work properly.
We do not sell personal data.
We may share information with:
Examples include:
Payment processors
CRM tools
Email service providers
Analytics tools
Website hosting providers
These partners follow strict security and confidentiality requirements.
We may disclose information if required by:
Court order
Law enforcement
Regulatory authorities
Only when legally necessary.
We implement strong technical and administrative security measures to protect your data from:
Unauthorized access
Loss
Misuse
Alteration
However, no online system is 100% secure.
We keep your information only as long as necessary for:
Delivering services
Fulfilling legal obligations
Resolving disputes
Maintaining business records
You may request deletion of your data at any time.
Depending on your location, you may have the right to:
Access your personal data
Correct inaccurate information
Request deletion (“right to be forgotten”)
Restrict processing
Object to marketing communications
Request data portability
To exercise these rights, contact us at info@vamatters.com.
Our website may contain links to external websites.
We are not responsible for the privacy practices of those websites and encourage you to review their policies.
Our services are not intended for individuals under 18.
We do not knowingly collect data from minors.
If you are outside the United States, your data may be transferred to servers located in other countries.
We take steps to ensure your data remains protected according to applicable laws.
We may update this policy as needed.
Changes will be posted on this page with a revised “Last Updated” date.
For questions about this Privacy Policy or your data rights, contact us at:
Email: info@vamatters.com
Phone: +1 (830) 229-1471
Website: www.vamatters.com