By accessing or using vamatters.com (“Website”) or working with VA Matters (“we”, “us”, “our”), you agree to be bound by these Terms & Conditions.
If you do not agree, please stop using our website and services immediately.
VA Matters provides various digital and marketing solutions, including but not limited to:
Virtual Assistant Services
CRM Implementation & Automation (GoHighLevel & Others)
Web Development & Design
Sales Funnel Creation
Social Media & Content Support
Business Operations Support
All services are subject to updates and modifications without prior notice.
You agree not to:
Use the website for any unlawful purpose
Attempt unauthorized access to any part of the website
Copy, duplicate, or resell any content without permission
Interfere with website functionality through scripts, bots, or harmful code
We reserve the right to restrict or terminate access if misuse is detected.
All services require payment as agreed upon in the contract, invoice, or proposal.
Some projects may require a non-refundable deposit before work begins.
Late payments may result in:
Project delays
Service suspension
Late payment fees (if applicable)
Due to the nature of digital services, all payments are final and non-refundable, unless otherwise stated in a written agreement.
Timelines are estimated based on scope and client responsiveness.
VA Matters is not responsible for delays caused by:
Late content submissions
Client revisions
Third-party platform issues
Changes in project requirements
The client agrees to:
Provide accurate information
Respond to communication on time
Supply required assets (logos, content, access credentials)
Review and approve deliverables promptly
Failure to provide required materials may delay the project.
Any content you provide remains your property, but you grant us the right to use it for project delivery.
Unless a written transfer of ownership is provided:
Website designs, automations, SOPs, copy, and custom solutions remain the intellectual property of VA Matters.
We grant you a license to use delivered work for your business only.
We may use third-party platforms (such as GoHighLevel, WordPress, social platforms, APIs, etc.) depending on your project.
VA Matters is not responsible for:
Downtime
Security breaches
Policy changes
Price changes
made by third-party providers.
We maintain the confidentiality of all sensitive information shared with us.
Clients also agree to keep private any strategies, frameworks, SOPs, or documents we provide.
VA Matters is not liable for:
Loss of revenue or data
Business interruption
Technical issues caused by third-party platforms
Damages resulting from misuse of delivered systems
Our maximum liability is limited to the amount paid for the service.
We reserve the right to terminate any service if:
Payments are not made
Terms are violated
Abusive or unethical behavior occurs
Clients may request termination, but fees already paid remain non-refundable.
We may update these Terms & Conditions at any time.
Updated versions will be published on this page with a revised date.
For questions about these Terms, you can reach us at:
Email: info@vamatters.com
Phone: +1 (830) 229-1471
Website: www.vamatters.com