Terms of Service

VA Matters SMC Private Limited
Last updated: 16 September 2026

The short version

These Terms apply whenever you work with us without a signed agreement, including when you approve a proposal in writing, pay an invoice or payment link, or start monthly support. If you have signed an agreement with us, that agreement comes first.
Your scope, price and timeline are what your proposal, invoice or written approval says. Anything else is quoted and approved before we start it.
If you cancel before work starts, we refund what you paid minus payment processing fees. Once a project or milestone starts, its fees are non-refundable and you receive the work completed so far.
Monthly support renews each month until cancelled with 30 days’ written notice.
If something isn’t right, tell us first. We fix verified issues in our work, and we ask that you contact us before disputing a payment.

This summary is for convenience only. The full Terms below are what apply.

1. Who we are and what these Terms cover 2. How you accept these Terms 3. Definitions 4. Signed agreements and order of precedence 5. Proposals, orders and written approvals 6. Our services and scope 7. Your responsibilities 8. Timelines, paused and inactive projects 9. Fees, invoices and payment 10. Monthly support and recurring services 11. Cancellations and refunds 12. Chargebacks and payment disputes 13. Change requests and additional work 14. Review and acceptance 15. Warranty, stabilization and disclaimers

16. Third-party platforms, accounts and access 17. Your content, data and compliance 18. Intellectual property 19. Confidentiality 20. White-label partners and non-solicitation 21. Use of our website 22. SMS and text messaging terms 23. Limitation of liability 24. Indemnification 25. Suspension and termination 26. Governing law and disputes 27. General terms 28. Changes to these Terms 29. Contact us

1. Who we are and what these Terms cover

These Terms of Service ("Terms") are a legal agreement between VA Matters SMC Private Limited, a company registered in Pakistan and operating as VA Matters ("VA Matters," "we," "us" or "our"), and the individual or business that uses our website or engages our services ("Client," "you" or "your").
These Terms cover (a) your use of vamatters.com and its related pages, forms and booking tools (the "Website"); and (b) all services we provide, including GoHighLevel implementation and administration, automation and workflow builds, AI implementations, CRM migrations, integrations, audits, white-label fulfillment and support, custom development, and related technical services (the "Services").
Our Services are provided to businesses and professionals for business purposes, not to consumers for personal, family or household use. By accepting these Terms, you confirm that you are at least 18 years old and authorized to bind the business you represent. Where you act for a business, "you" means that business.

2. How you accept these Terms

These Terms become binding on you when you do any of the following, whichever happens first: (a) approve a proposal, quote, scope or estimate from us in writing; (b) pay any invoice, deposit, payment link or recurring charge issued by us; or (c) instruct us to begin work, or give us account access so that we can begin work.
A signature is not required. Our proposals, invoices and payment links refer to these Terms, and each written approval or payment confirms your acceptance of the version of these Terms in effect at that time.
By using the Website, you agree to the Website terms in Sections 21 and 22 and the other Sections that apply to Website use.
If you do not agree to these Terms, please do not approve a proposal, make a payment or use the Services.

3. Definitions

“Order” means any proposal, quote, statement of work, scope summary, invoice, payment link, or written message from us describing Services, fees or timelines that you approve or pay.

“Project” means fixed-fee or fixed-scope work described in an Order. Where separate phases are quoted or invoiced as separate Orders, each phase is a separate Project.

“Milestone” means a defined stage of a Project that is priced, invoiced or scheduled separately in an Order.

“Started”: a Project or Milestone has started on the earliest of (a) its kickoff call or meeting; (b) the date we begin any work on it, including discovery, audit, account review, planning, design, configuration, build, migration or testing; or (c) the start date stated in the Order.

“Recurring Services” means Services billed on a repeating basis, such as monthly support, maintenance, retainers and white-label client care.

“Hourly Work” means Services billed based on time spent.

“Deliverables” means the configurations, workflows, automations, documentation and other materials we create specifically for you under an Order.

“Third-Party Platforms” means software, services and networks we do not own or control, including HighLevel (GoHighLevel), LeadConnector, telephone carriers, SMS and email providers, AI model providers, payment processors, automation and middleware tools, domain and DNS providers, and other CRMs.

“In writing” and “written” include signed documents, email, and messages sent through Slack, WhatsApp or any other channel used for your engagement.

4. Signed agreements and order of precedence

If you have signed a separate services agreement with us, that agreement governs the Services it covers, and these Terms apply only to matters it does not address.
Where there is no signed agreement, these Terms and your Order together form the agreement between us. The Order controls scope, Deliverables, fees and timeline. These Terms control everything else, unless the Order expressly states that it replaces a specific Section of these Terms.
Terms contained in your purchase orders, vendor portals, onboarding forms or other documents do not apply unless we expressly agree to them in writing.

5. Proposals, orders and written approvals

Proposals and quotes are valid for fourteen (14) days unless they state otherwise. After that, pricing and availability may change.
Your written approval of an Order, such as "approved," "go ahead" or "let's proceed" sent by email, Slack, WhatsApp or a similar channel, is binding in the same way as a signature.
We may rely on instructions and approvals from you, your authorized representative, and anyone you add to your project channel or give access to the relevant accounts. Please tell us in writing if someone's authority changes.
We schedule work once the initial invoice or deposit is paid, unless we agree otherwise in writing.

6. Our services and scope

We perform only the Services expressly described in your Order. Sales calls, demonstrations, strategy discussions, audit recommendations, suggestions and informal requests do not add to the scope unless they are included in an Order.
Any hours or effort estimates are planning figures. They are not a bank of purchased hours, a minimum-hours commitment, or a promise to implement every possible improvement.
Unless your Order says otherwise, the Services do not include paid advertising, SEO, copywriting, website or funnel design, large data migrations, custom software development, ongoing account management, or legal or compliance services.
We may use qualified employees and contractors to perform the Services, and we remain responsible for their work. We act as an independent contractor. Nothing in these Terms creates a partnership, joint venture, employment, franchise, fiduciary or agency relationship, or gives either party authority to bind the other.

7. Your responsibilities

You will provide, promptly and accurately, the account access and permissions, business information, content, branding, approved messaging, existing workflows and data, integration credentials, decisions and approvals we need, along with availability for calls where required.
Where more than one person is involved on your side, you will name one decision-maker and send consolidated feedback.
You are responsible for maintaining the plans, subscriptions, add-ons, phone numbers, domains and billing arrangements the Services require, and for keeping your own backups of data held in your systems.
You are responsible for your offers, pricing, sales claims, contracts with your own customers, and business decisions.

8. Timelines, paused and inactive projects

Timelines in an Order are good-faith targets, not guaranteed completion dates. They run from the later of the Project start and our receipt of the required payment, access and information.
Timelines pause while access, information, feedback, approvals or third-party reviews are outstanding. Third-party reviews include A2P 10DLC registration, carrier approval, domain verification and platform support tickets.
If we have not received a response we need to continue for fourteen (14) days, we may place the Project on hold by written notice. If we still have not heard from you thirty (30) days after that notice, we may close the Project. When a Project is closed, we will provide the work completed in its then-current state, invoices already issued for Started work remain payable, and Section 11 applies to fees paid. Restarting a closed Project is subject to our availability and may require a new quote.

9. Fees, invoices and payment

Fees are set out in your Order and are stated in US dollars unless the Order says otherwise.
Invoices are due upon receipt unless the invoice or Order states a different due date.
Milestone-based Projects are invoiced as set out in the Order. We are not required to start a Milestone until its invoice has been paid.
Hourly Work is billed at the rate stated in your Order, or our then-current rate if none is stated, in 15-minute increments. Hourly Work begins only after you approve it in writing. Estimates are not fixed caps unless expressly stated as such.
Our fees do not include third-party costs, such as platform subscriptions, add-ons, phone numbers, SMS, call, email and AI usage, carrier and registration fees, domains, apps, and payment processor fees. You pay these directly, or reimburse us if we pay them on your behalf with your approval. Each party is responsible for taxes on its own income. You are responsible for any sales, use, withholding or similar transaction taxes legally chargeable to you, excluding taxes on our net income.
If an invoice is overdue, we may pause work and support after written notice, and timelines will move accordingly. We may also hold the handover of Deliverables until overdue amounts are paid. We will not withhold your own business data or accounts held in your name.
If you believe an invoice is incorrect, please tell us in writing within seven (7) days of receiving it and explain the issue. Any undisputed portion remains payable by its due date.

10. Monthly support and recurring services

Recurring Services are billed in advance for each month (or other billing period stated in your Order), starting on the date set out in the Order, and continue automatically until cancelled under this Section.
If you set up recurring payments, you authorize us and our payment processor to charge your payment method on file for each billing period until the Recurring Services are cancelled.
Either party may cancel Recurring Services with at least thirty (30) days' written notice. Fees for the current billing period and for any billing period that begins during the notice period are non-refundable, and we will continue providing the Recurring Services through the end of the last paid period. Partial periods are not prorated. For white-label client care billed per end-client account, you may remove an individual account by written notice before its next billing date.
Recurring Services cover the support described in your Order on a reasonable-use basis. They are not unlimited development, unlimited requests or 24/7 support. Requests for new functionality, or requests that individually or together require material implementation time, are handled as additional work under Section 13.
Unless your Order says otherwise, support is provided on business days during our standard coverage window, currently about 6:00 AM to 3:00 PM US Eastern Time, excluding announced holidays. Requests received outside that window are handled on the next business day. Response times are not guaranteed unless stated in your Order.
Unused support time does not roll over and is not refundable, unless your Order says otherwise.
We may change the price of Recurring Services with at least thirty (30) days' written notice. The new price applies from the first billing period that begins after the notice period ends.
If a recurring payment fails, we may pause the Recurring Services until payment is received.

11. Cancellations and refunds

Before work starts. If you cancel in writing after paying but before a Project or Milestone has Started, we will refund the amount you paid for it, minus (a) non-recoverable payment processing, bank transfer and currency conversion fees; and (b) any third-party costs we have already incurred on your behalf with your approval.
Once work has started. Once a Project has Started, all fees paid for that Project are non-refundable, in whole or in part. Where a Project is billed by Milestone, the fees for each Milestone are non-refundable once that Milestone has Started.
Reasons for cancelling. Section 11.2 applies whatever the reason for cancelling, including a change of direction, pausing or abandoning the Project, not responding, no longer needing the Services, changing platforms, or engaging another provider. Concerns about the quality of our work are handled by correction under Sections 14 and 15, not by refund.
What you receive instead. If you cancel a Started Project, we will provide the completed and in-progress work in its then-current state, on request, in place of a refund, provided any outstanding invoices have been paid.
Recurring Services. Fees for Recurring Services are non-refundable as described in Section 10.
Hourly Work. Hourly Work already performed is non-refundable. Prepaid hours are refundable under Section 11.1 only if no work has been performed against them. Once work has started against prepaid hours, they are non-refundable and expire as stated in your Order.
If we fall short. This Section does not limit your rights if we materially breach these Terms or your Order and do not cure the breach within ten (10) days after your written notice describing it. In that case, you may terminate the affected Order, and we will refund the fees you paid for the portion of the affected Services that we have not performed. This Section also does not exclude any refund right that cannot legally be excluded.
How refunds are paid. Approved refunds are issued to the original payment method, or by bank transfer, within fourteen (14) business days of approval.

12. Chargebacks and payment disputes

12. Chargebacks and payment disputes
If you have a concern about a charge, please contact us at info@vamatters.com first. You agree to give us ten (10) business days to review and resolve it before starting a chargeback, payment reversal or dispute with your bank, card issuer or payment processor.
Starting a chargeback or payment dispute for fees that are non-refundable under these Terms, or for Services performed in line with your Order, is a breach of these Terms.
If a chargeback or payment dispute is started, we may (a) suspend all Services, including Recurring Services and work on your accounts, until it is resolved; (b) provide relevant records to the bank or processor, including your Order, written approvals, project communications, work records and these Terms; and (c) where the dispute is withdrawn or decided in our favor, recover the disputed amount together with any dispute fees and reasonable collection costs.
This Section does not stop you from disputing a charge that was genuinely unauthorized. If we make a billing error, we will correct it promptly once it is confirmed.

13. Change requests and additional work

Anything not expressly included in your Order is out of scope. This includes new workflows, automations, integrations, AI agents, reports, pages, migrations, and revisions to work you have already approved.
Before starting out-of-scope work, we will provide a quote or estimate. The work will not begin until you approve it in writing. Approved additional work is billed as Hourly Work under Section 9.4 or at the fixed price we quote.
Minor adjustments reasonably needed to complete the agreed scope are included. So is correcting any failure by us to meet an expressly agreed requirement. Changes based on new preferences, new requirements, changed source information, conflicting stakeholder feedback, or reopening approved work are change requests.
Approved change requests may extend timelines and Milestone dates.

14. Review and acceptance

When a Deliverable, Milestone or launch-ready build is ready for review, we will notify you in writing.
You will have three (3) business days to send us one consolidated written list of material nonconformities against the agreed requirements.
A delivery is accepted on the earliest of (a) your written approval; (b) your use of it in live production; or (c) the end of the review period without a written list of material nonconformities.
We will correct validated in-scope issues at no additional fee. Acceptance does not affect the stabilization period in Section 15.2.

15. Warranty, stabilization and disclaimers

We will perform the Services in a professional and workmanlike manner consistent with generally accepted industry practices.
Stabilization period. Unless your Order states otherwise, for fourteen (14) calendar days after launch or final delivery, we will correct at no additional fee any delivered in-scope component that stops working because of our implementation. This applies only if the component has not been changed, disabled, overwritten or altered by you, your team, another provider or a third party. It does not cover new requirements, preference changes, Third-Party Platform outages or changes, expired credentials, carrier issues, or data problems introduced after launch.
Your remedy for a breach of Section 15.1 is correction or re-performance of the affected Services, provided you report the issue promptly and give us a reasonable opportunity to fix it.
No guaranteed results. We do not guarantee sales, leads, appointments, revenue, conversion rates, email or SMS deliverability, platform uptime, carrier or A2P approval, AI accuracy, or uninterrupted operation. AI output can be imperfect. You are responsible for reviewing and approving the business knowledge, prompts and rules your AI tools use. Examples and case studies on our Website describe past work and do not predict your results.
Except as expressly stated in this Section 15, the Services, Deliverables and Website are provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all other warranties, whether express, implied or statutory, including warranties of merchantability, fitness for a particular purpose and non-infringement.

16. Third-party platforms, accounts and access

The Services depend on Third-Party Platforms. We do not control their availability, pricing, features, APIs, policies, approval decisions, rate limits or data handling. We are not responsible for outages, changes, data loss, billing errors or failures caused by them.
You are responsible for reviewing and accepting the terms of the Third-Party Platforms you use, and for their fees and usage charges.
VA Matters is an independent service provider. We are not owned by, affiliated with, or acting on behalf of HighLevel or any other Third-Party Platform, unless we expressly state otherwise. Product names and trademarks belong to their respective owners.
We recommend holding accounts, subscriptions and billing for Third-Party Platforms in your own name. If we set up or hold an account on your behalf, we will transfer ownership or access to you on request once any outstanding invoices are paid.
Please give us only the access we need. We will use reasonable safeguards to protect credentials in our possession. When an engagement ends, you should remove our users and change any shared credentials. We are not responsible for issues caused by other people who have access to your accounts.

17. Your content, data and compliance

As between us, you and your customers own your business and customer data. We access and use that data only as reasonably needed to perform, test and support the Services, maintain documentation and backups where applicable, and comply with the law.
You are responsible for the accuracy and legality of your content, offers, scripts, contact lists and marketing. You are also responsible for obtaining every permission and consent required for calls, call recording, SMS, email, AI interactions and data collection. This includes consents required under the TCPA, CAN-SPAM, A2P 10DLC and carrier rules, GDPR and UK GDPR, and any other laws that apply to your business. We may rely on your instructions and statements about those consents.
Do not provide us with protected health information, payment card data or other specially regulated data unless we have agreed in writing to specific terms for it, including any required business associate agreement.
We provide technical implementation services, not legal, regulatory, tax or compliance advice. Configurations or best practices we recommend are not a guarantee of compliance.
Our Privacy Policy explains how we handle personal information collected through the Website.

18. Intellectual property

Each party keeps its pre-existing intellectual property. We keep our methods, templates, snapshots, workflows, scripts, prompts, frameworks, documentation formats, tools and know-how, including improvements we develop that are not specific to you ("Background IP").
You keep your brand, content, customer relationships, data, and the materials you supply to us.
Once the fees for the applicable Order are paid in full, you receive a perpetual, non-exclusive right to use the Deliverables in your own business. For white-label partners, this includes use in your end clients' accounts. To the extent Deliverables contain our Background IP, it is licensed to you on a non-exclusive basis only as needed to use those Deliverables. Until full payment, Deliverables may be used only for review and testing.
Unless we agree in writing, you may not resell, redistribute or publish our Background IP, including our templates and snapshots, as a standalone product, or share it with other agencies or providers for reuse outside your own business.
We may say that you are a client, including your name and logo, and describe the general nature of our work, unless you ask us in writing not to. We will never disclose your Confidential Information, and we will never publicly name the end clients of our white-label partners.

19. Confidentiality

Each party may receive non-public business, technical, customer, financial, pricing, product or operational information from the other ("Confidential Information"). The receiving party will use it only for the engagement, protect it with at least reasonable care, and disclose it only to personnel and contractors who need it and are bound by confidentiality duties.
Confidential Information does not include information that is publicly available through no breach, already lawfully known to the receiving party, independently developed without use of the other party's Confidential Information, or lawfully received from a third party without restriction.
A party may disclose Confidential Information when legally required, provided it gives prompt notice to the other party where legally permitted.
These obligations continue for three (3) years after the engagement ends. Trade secrets remain protected for as long as they qualify as trade secrets under applicable law.

20. White-label partners and non-solicitation

When we act as a white-label provider for an agency or reseller, we work behind your brand. We communicate with your end clients only as you authorize, and only for technical onboarding, support, troubleshooting or delivery.
We invoice you, not your end clients. You are responsible for collecting fees from your end clients, and your payment obligations to us do not depend on whether your end clients pay you.
During the engagement and for twelve (12) months after it ends, we will not knowingly solicit or contract directly with your end clients introduced to us through the engagement for competing services, without your written consent.
During the engagement and for twelve (12) months after it ends, you will not knowingly solicit for employment or direct engagement any VA Matters employee or contractor materially involved in your Services, without our written consent.
General advertising or job postings not targeted at the other party's clients or personnel do not breach this Section.
Our relationship is non-exclusive. You may use other providers, and we may serve other clients, including businesses in your industry, provided neither party uses or discloses the other's Confidential Information.

21. Use of our website

You may use the Website for lawful purposes, such as learning about our Services and contacting us. You agree not to break any law through the Website, submit false information, attempt unauthorized access, introduce malware, scrape or harvest data by automated means, interfere with the Website's operation, or use it to send unsolicited messages.
The Website's content, including text, graphics, logos, designs and case studies, belongs to VA Matters or its licensors. You may view it and share links to it, but you may not copy or republish it without our permission.
Website content is general information, not professional advice. Prices, packages and descriptions on the Website may change and are not binding until confirmed in an Order.
Links to third-party websites are provided for convenience. We are not responsible for their content, policies or practices.
We may change, suspend or discontinue any part of the Website at any time, and we do not guarantee that it will be uninterrupted or error-free.
If you submit a form or book a call, you agree that we may contact you by email or phone about your inquiry. We send text messages only if you have separately opted in under Section 22.

22. SMS and text messaging terms

If you opt in to receive text messages from VA Matters, for example by ticking a consent box on one of our forms, you agree to receive messages about your inquiry, appointment confirmations and reminders, and project and support updates. If you have separately agreed, you may also receive occasional marketing messages.
Message frequency varies. Message and data rates may apply.
You can opt out at any time by replying STOP. You will receive one message confirming your opt-out. For help, reply HELP or email info@vamatters.com.
Consent to receive text messages is not a condition of buying any Services.
Mobile carriers are not liable for delayed or undelivered messages.
We do not sell or share your mobile number or text messaging opt-in consent with third parties for their marketing purposes. See our Privacy Policy for details.

23. Limitation of liability

To the maximum extent permitted by law, neither party will be liable to the other for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenue, business opportunities, goodwill or data, arising from these Terms, the Services or the Website, even if advised of the possibility.
Each party's total liability arising from these Terms or the Services will not exceed the fees paid or payable to VA Matters under the relevant Order during the six (6) months before the event giving rise to the claim. If you use the Website without purchasing Services, our total liability to you is limited to one hundred US dollars (USD $100).
The limits in this Section do not apply to your payment obligations, a party's fraud or willful misconduct, breach of Section 19 (Confidentiality), infringement or misuse of the other party's intellectual property, or indemnification obligations under Section 24.
To the extent permitted by law, any claim arising from these Terms or the Services must be brought within one (1) year after it arises.

24. Indemnification

You will defend, indemnify and hold VA Matters harmless from third-party claims arising from your or your end clients' content, offers, data collection, consent practices, marketing or communications, legal noncompliance, misuse of the Services, or breach of these Terms.
VA Matters will defend, indemnify and hold you harmless from third-party claims to the extent directly caused by our gross negligence, willful misconduct, or knowing infringement of a third party's intellectual property rights in original materials created solely by us for you.
The indemnified party must give prompt notice of the claim and reasonable cooperation. The indemnifying party may control the defense, but may not settle a claim in a way that admits fault by, or imposes obligations on, the indemnified party without that party's written consent.

25. Suspension and termination

We may suspend Services after written notice if an invoice is overdue, access we need is withdrawn, or you breach these Terms. We may suspend Services immediately if a chargeback or payment dispute is started.
Either party may terminate an Order for material breach if the breach is not cured within ten (10) days after written notice.
Either party may end Recurring Services under Section 10, and may end the overall relationship with thirty (30) days' written notice. Section 11 continues to apply to Projects and Milestones that have Started.
We may end an engagement immediately by written notice in cases of fraud, unlawful conduct, misuse of our Confidential Information, repeated non-payment, or abusive, threatening or harassing behavior toward our team. In those cases, Section 11 applies to fees paid.
If we end a Started Project for our own convenience, and not because of your breach or conduct, we will deliver the work completed to date and refund the fees you paid for the portion not yet performed.
When an engagement ends: (a) fees for work performed, Started Projects and Milestones, and any notice period remain payable; (b) we will provide completed work in its then-current state and reasonably cooperate in transferring documentation and access, once outstanding amounts are paid; and (c) you should remove our users and change shared credentials.
Sections that by their nature should survive the end of an engagement will survive, including those on payment, refunds, chargebacks, intellectual property, confidentiality, non-solicitation, limitation of liability, indemnification and disputes.

26. Governing law and disputes

If a dispute arises, please contact us in writing. Both parties will first try in good faith to resolve it through direct discussion between senior representatives within thirty (30) days.
These Terms are governed by the laws of Pakistan, without regard to conflict-of-law principles. Subject to Section 26.3, the courts located in Lahore, Punjab, Pakistan have exclusive jurisdiction over any dispute, and each party consents to that jurisdiction.
Nothing in this Section prevents either party from seeking urgent injunctive relief to protect its Confidential Information or intellectual property, or prevents VA Matters from pursuing collection of overdue fees, in any court of competent jurisdiction.

27. General terms

Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control, including natural disasters, war, civil unrest, government action, internet or power outages, widespread platform failures, carrier disruptions and labor actions. This does not excuse payment for Services already performed.
Assignment. Neither party may assign its rights under these Terms to an unrelated third party without the other party's written consent. Either party may assign them in connection with a merger, acquisition, reorganization or sale of substantially all relevant assets, if the successor assumes these Terms in writing.
Entire agreement. These Terms, together with your Order and any written change orders, form the entire agreement for the Services they cover and replace prior discussions on the same subject. Where a signed agreement exists, Section 4 applies.
Severability and waiver. If any provision is found unenforceable, it will be modified to the minimum extent necessary and the rest of these Terms will remain in effect. Not enforcing a provision on one occasion is not a waiver of it.
Notices. Day-to-day communication may happen through your project channel. Formal notices to us must be sent to info@vamatters.com. Formal notices to you will be sent to the email address you use for your engagement or billing. Notices of breach or termination should be sent by email with confirmation of receipt.
Electronic records. Approvals given by email or messaging, online payments, and electronic records of them are valid and enforceable, and have the same effect as signed originals.
Interpretation. Headings are for convenience only. "Including" means "including without limitation." If these Terms are translated, the English version controls.

28. Changes to these Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new "Last updated" date.
Updates do not apply retroactively. Each Order is governed by the version of these Terms in effect when you accepted it.
For Recurring Services, updated Terms apply from the start of the first billing period that begins at least thirty (30) days after we notify you by email. If you do not agree to the update, you may cancel under Section 10, and the previous version will apply during your notice period.